BlazeSpins Privacy Policy

At Blaze Spins, we respect your privacy and are fully committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store and safeguard your information when you visit blazespins.com, register an account, or use our services. By accessing our platform, you agree to the practices described below. Our casino is operated by One Touch Exch Co. Ltd, registration number 129024, with a registered address at Trust Company Complex, Ajeltake Road, Marshall Islands MH96960, and we are licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, under Licence No. ALSI-202506039-FI2.

Information We Collect

Here at BlazeSpins, we collect various categories of information to provide our services, verify your identity, and comply with our regulatory obligations. When you complete BlazeSpins register steps, we ask for accurate and complete personal details, including your full name, date of birth, email address, and physical address.

• We collect registration data such as your name, date of birth, email, phone number and address
• We gather identity verification documents, including passports, ID cards or utility bills, as part of our KYC procedures
• We record transaction data related to your BlazeSpins deposit and BlazeSpins withdrawal activity, including payment method details and cryptocurrency wallet addresses
• We track your gameplay activity, including games played, wagers placed, and bonus usage
• We store technical data such as IP address, device type, browser information and login timestamps
• We monitor communications you send us through live chat or email support

How We Use Your Information

Our Blaze Spins platform uses the information we collect for several legitimate purposes. We process your data to open and manage your account, process your BlazeSpins deposit and withdrawal requests, verify your identity, prevent fraud, and comply with anti-money laundering regulations. We also use your information to communicate with you regarding promotions, account updates, and any BlazeSpins bonus or BlazeSpins no deposit bonus offers you may be eligible to claim.

• We use your data to verify your age and confirm you meet the minimum age requirement of 18, or the legal gambling age in your jurisdiction
• We use your information to process deposits and withdrawals securely through supported payment methods
• We use your gameplay history to detect suspicious activity, advantage play, or breaches of our Terms and Conditions
• We use your contact details to send you service notifications and, where you have opted in, marketing communications about a BlazeSpins bonus code or promotional offer
• We use your data to respond to support requests submitted via our 24/7 live chat or email at [email protected]

Legal Basis for Processing

We at BlazeSpins process your personal data on several legal grounds, including performance of our contract with you, compliance with legal and regulatory obligations under our Comoros licence, our legitimate interests in preventing fraud and ensuring platform security, and, where applicable, your consent for marketing communications. Our Blaze Spins compliance team reviews data processing activities regularly to ensure alignment with applicable data protection standards.

Cookies and Tracking Technologies

Our BlazeSpins casino app and website use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse site traffic. Cookies also help us recognise you when you use BlazeSpins login credentials to access your account. You can manage or disable cookies through your browser settings, though doing so may affect certain site functionalities.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted partners where necessary to operate our services effectively.

• We share data with payment processors to facilitate deposits and withdrawals, including cryptocurrency transactions involving Bitcoin, Bitcoin Lightning, Litecoin, Tether and Ethereum
• We share data with identity verification providers to complete KYC checks
• We share information with game providers, including Pragmatic Play, Evolution, NetEnt, Play'n GO and other licensed suppliers, where required for gameplay or promotional participation such as Drops & Wins
• We disclose information to regulatory authorities, law enforcement, or courts where legally required, including in cases involving fraudulent transactions or false documentation
• We may share limited data with marketing or analytics partners to improve our services, subject to your consent where required

Data Retention

We at Blaze Spins retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including compliance with legal, tax, and regulatory obligations. Where an account remains inactive for 12 consecutive months, we mark it as inactive but do not delete it; you can reactivate your BlazeSpins casino login at any time by contacting our Customer Support team. Following account closure, we may retain certain records for a period required by applicable law, particularly financial and identity verification records.

Data Security

Our BlazeSpins security measures include encryption, secure servers, and restricted access controls designed to protect your personal and financial information from unauthorised access, loss, or misuse. We continuously review our systems to identify and address potential vulnerabilities. While we take reasonable steps to protect your data, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We are committed to respecting these rights wherever applicable.

• You have the right to request access to the personal data we hold about you
• You have the right to request correction of inaccurate or incomplete information
• You have the right to request deletion of your data, subject to our legal retention obligations
• You have the right to withdraw consent for marketing communications at any time
• You have the right to lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact our support team at [email protected], and we will respond in accordance with applicable regulations.

Restricted Jurisdictions

Our services are not available to residents of certain restricted countries, including but not limited to Afghanistan, Belarus, Iran, Israel, Pakistan, Russia, the United States, and other jurisdictions listed in our Terms and Conditions. We do not knowingly collect or process personal data from individuals residing in these restricted regions, and access to our platform, including both fiat and cryptocurrency transactions, is not permitted from these locations.

International Data Transfers

As an internationally operating platform available in ten languages, we may transfer your personal data across borders to process transactions, verify identity, or provide customer support. Where such transfers occur, we take appropriate measures to ensure your data remains protected in accordance with recognised data protection standards.

Children's Privacy

Our services are strictly intended for individuals who meet the minimum age requirement of 18 years, or the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and if we become aware that we have inadvertently gathered such information, we will take immediate steps to delete it.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. Any changes will be posted on this page, and we encourage you to review this policy regularly. Continued use of our BlazeSpins casino app or website following any updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please reach out to our support team, available 24/7 via live chat or email at [email protected]. We are here to address your concerns and ensure your experience with us remains secure and transparent.